Thank you for your inquiry. Email is the best way to contact us. We have a dedicated staff with the info and details to answer your questions.
Railcar customer service is available Monday through Friday from 9 AM to 5 PM PST. If you have reached us outside of our customer service hours, we promise to respond once we return back to the office. We respond to every email received.
Emails received Saturday and Sunday will be responded to Monday.
We ask that you please do not inquire about your order status through social media. Unfortunately, our social media platforms don't link to our order system. Email is the best way to inquire. We appreciate your patience and business, and hope that you have an amazing day!
Email us at firstname.lastname@example.org
The Railcar Fine Goods Team